COVID-19: Learn about our elevated hygiene measures here.

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the Federal Ministry of Austria. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

 

Who is authorised to stay at our hotel?

Please not that travel and hotel stays are currently only permitted for business reasons that cannot be postponed. Persons travelling for business reasons that cannot be postponed must either present proof of (full) vaccination or recovery, or a negative test certificate.

Only persons who are (fully) vaccinated or recovered are authorised to stay at a hotel. Proof of vaccination or recovery must be certified in written or digitally by an official source and presented upon check-in. Children up to the age of 12 are exempt from this obligation.

Children and adolescence of school age (until the end of the 9th school year) are admitted upon presentation of a negative test certificate. After the end of the 9th school year, adolescents need to provide valid proof of vaccination or recovery.

Persons who do not have a certificate of vaccination or recovery and who can demonstrably not be vaccinated for health reasons are required to present a negative PCR test certificate (not older than 72 hours) together with an official doctor's certificate.

Should the provided certificate expire during the stay, it must be renewned and presented to the hotel again.

 

Where are the closest test stations?

  • Forum 1, main railway station: 3 minutes (200 m) on foot

Find an overview of the Corona test centres in Salzburg here.

 

Is the wearing of a mask mandatory in the hotel?

The wearing of a mouth-and-nose protection is mandatory in indoor areas that are not subject to the so-called 2-G regulation, i.e. where proof of vaccination or recovery are not required for access.

 

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • To protect both our guests and employees, our reception desks are equipped with acrylic protection.
  • Conduct recommendations are signposted in all public hotel areas.
  • The guest rooms are thoroughly cleaned and disinfected with certified and virucidal cleaning agents after each stay.
  • In order to guarantee a comprehensive disinfection of the guest rooms, we have removed many of the usual movable items. If you need anything, please let us know.
  • In all public areas, such as the fitness and conference areas, touch-intensive surfaces like appliances, door handles, light switches, etc. are regularly cleaned and disinfected

Gastronomy

 

Breakfast

A breakfast box to go is available at the front desk for € 15.00 per person/day. The contents can be consumed inside the own hotel room.

 

Dinner & Bar

Due to the currently valid regulations, the restaurant and bar remain closed until further notice.


Wellness & Fitness

Due to the currently valid regulations, the whole wellness and fitness area remains closed until further notice.


Meetings and events

  • Only indispensable business meetings that cannot be postponed or held in digital form may take place at the moment.
  • Participants must present valid proof of (full) vaccination or recovery.
  • If not all participants can provide proof of vaccination or recovery, the wearing of an FFP2-mask is mandatory.

>> further information

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