Hotel Reviews

Here you can find some ratings from our guests.

Exceptional

Great, comfortable hotel and fantastic location

Anonymous on Booking.com, 15.07.2019

Awesome

Beautiful hotel. Bad: Room was a little warm and so made sleeping difficult.

Jackie on Booking.com, 09.07.2019

Exceptional

We were upgraded to a nicer room which was good.

Thomas on Booking.com, 08.07.2019

Good

The staff, breakfast and location was great! Rooms were comfortable, good value for money.

Kavisa on Booking.com, 07.07.2019

Salzburg

The beds were very comfortable and the food was delicious. Bad: There was air conditioning but it wasn't very strong it got hot in the rooms but it's better than most places in Europe where there is no air conditioning whatsoever.

Jacob on Booking.com, 06.07.2019

Very Good

Friendly staff and good location Bad: Nothing

Yasser on Booking.com, 06.07.2019

Exceptional

Everything was perfect Bad: NA

Hasan on Booking.com, 05.07.2019

Exceptional

Modern hotel with good facilities Bad: It’s a taxi ride or a long walk into town. Especially if it’s hot.

Jim on Booking.com, 05.07.2019

Good for staying close to the train station. Friendly, helpful staff.

Very close to the train station and safe. Bad: Because it was SO hot in Salzburg, the air conditioning on the 6th floor had a hard time working well enough to keep us cool

Laura on Booking.com, 01.07.2019

Great hotel.

I recieved a free upgrade to their club rooms. That was very nice indeed I used the fitnessroom. Small but sufficient and a nice view. Was there all by myself.

Barbara on Booking.com, 01.07.2019

Good

Easy access n near from the train station. Bad: The hotel was tourist centre. So bfast time was so packed with the group tourist.

Olivia on Booking.com, 01.07.2019

Exceptional

Good breakfast and welcoming staff

Hala on Booking.com, 29.06.2019

Short but excellent stay!!

Everything. Very very hospitable staff!! Bad: My stay was too short

Iftikhar on Booking.com, 25.06.2019

Perfect Spot For Large Family

We stayed in a suite that accommodated our family with 4 young children ages 10, 8, 6, and 5. Separate bedroom for mom and dad, large rollout that was plenty for my 10 year old to share with his 2 little brothers and a spare twin for the 8 year old. The restaurant and bar was very good and accommodating for the kids. Location is not where we originally wanted to be, in the Old Town area, but this actually worked out very well for us. The bus is only 3 stops to main station, which makes getting around very easy. Wasn’t a problem to go to Sound of Music and Salt Mines tour bus location by Mirabell Gardens and from there easy to walk over to the Old Town.

Danny on Booking.com, 24.06.2019

Awesome

All Ok Bad: Price is high.

Rajesh on Booking.com, 24.06.2019

STARTED WELL , FINISHED IN DISSAPOINTMENT

DID NOT HAVE BREAKFAST OR USE ANY OF THE hOTEL FACILITIES....GONE EARLY, HOME LATE ! Bad: We lost a mobile phone on the train leg from Naples to Rome and were in transit on the last leg ( Rome to Salzburg) before we realized. Sought the advice of Nina , in reception, about whom we should contact and she offered to do that for us. On the evening prior to leaving Salzburg we asked Nina if she could write a report of our actions as we needed something of an independent official nature for insurance as our enquiry had not produced any results re the lost phone. She agreed to do so and said she would leave it at the Reception for us to pick up as she would not be in that morning. Upon enquiring with Konstatina? the next morning she said there was no letter and hotel policy would not allow such....very abrupt and unconcerned was the impression. She gave us a business card and told us to send an email request for a reply . Could not do so until we got back to Aus....no acknowledgement to our email, phone call went to message at the Hotel. Asked them to contact us....NO REPLY. DISSAPOINTING TO SAY THE LEAST....

Sue on Booking.com, 24.06.2019

Good for groups

Desk staff excellent! Fabian 1 and 2 were most helpful, as was Konstantina! Bad: In room Coffee maker! Need Keurig machines and real cream in Minibar.

Beverly on Booking.com, 21.06.2019

Awesome

Great location with easy access to public transportation system.The room that we had was very clean and renovated.The staff was very friendly and helped us a lot during our stay. We will definitely be back and we will for sure stay in the same hotel.

Sebsteiner on TripAdvisor, 20.06.2019

Generally good, but poor service

Good location, with 5 mins walk from central station. Nice facilities with swimming pool and gym. The receptionists are nice and helpful. However, there are no teabags and coffee provided at the snacks bar. We have called the reception twice and waiting for 3 hours until we went to the reception in person on the way out. We told our situation to the receptionist and his face is a bit shocked. We thought it is the matter of the housekeeping staff, as she is not willing to give us some more, and seems that the receptionists should have contacted the housekeeping team. And the tray for teabags and coffee was dusty. We asked the housekeeping staff to clean it a bit, and she said she has cleaned it yesterday. Shouldn't you clean it before our check-in? Actually, everything is fine except this little incident.loc

Mika on Hotels.com, 19.06.2019

Salzburg

We were traveling with a group. Hotel was conveniently located near the main rail and bus station with easy access to the old town of Salzburg. We stayed 5 nights. Staff were friendly and helpful on all occasions. Breakfast was superb! Hotel restaurant was wonderful with great food and service.

Irene on Hotels.com, 19.06.2019

Excellent

A very nice hotel. Room is spacious but a but pricey. Location us good.

Hweesan on Agoda, 16.06.2019

Upgraded room

We checked in late-after our long day trip at Hallstatt. We have booked for a family room but to our surprise, the reception upgraded us to a business suite. The room was very nice and comfortable beds. However the one thing we didnt like was the cleaning staff came in early in morning while I was half undressed-that made me uncomfortable. She apologised, but still it was the day of our checked out and it was still early(around 10am). Otherwise the rest is okay-location is very near the train station, easy to find and staff on the whole is pleasant. The reception allowed us to store our luggages before our check in. They do take a deposit of 50euro(refundable with a receipt) for security reasons and also charged a heritage city tax around 2 euro at the reception.

slwh23PJ on TripAdvisor, 12.06.2019

Exceptional

Was very close to the main station, a 2 min walk Bad: It was a bit of a walk to the centre

Sital on Booking.com, 10.06.2019

Exceptional

Great location and friendly stuff

Jasmine on Booking.com, 10.06.2019

Great location, helpful and friendly staff.

Great location. Just a few minutes walk to bus and train. A longer walk to get good food. The only problem we had was that the first room given to us smelled of cigarette smoke, even though it was supposed to be a non-smoking room. The night manager quickly resolved this problem by giving us a different room.

Frank on Hotels.com, 10.06.2019

Great stay!

Located in the Salzburg city centre, this hotel is very close to central train station, bus stop and a EuroSpar and many restaurants. Basement Car park is paid and entrance and exit are bit narrow. Hotel will help out to get a single ticket for all the stay by taking the payment on the card so we don't have problems with multiple entry/exit into car park. Being in city centre our room had no view...it was just overlooking a building terrace. I guess it would be same for many rooms at hotel. Rooms were very clean, reception was very helpful. Breakfast was great. All in all, a very good hotel. Can't think of any problems at all. Sauna by the pool in 1st floor was only open from 3 PM even though the pool itself was open to use early in the morning. Not sure what the problem is, I guess it would have helped to have Sauna from the morning. I would recommend this hotel for family holidays especially for those who take the public transport as it is close to many ameneties and public transport.

Sridhar U on TripAdvisor, 06.06.2019

All went well

Location and the room Bad: Nil

Laszlo on Booking.com, 03.06.2019

Excellent Hotel for 4 Night Stay

Just checked out after 4 night stay. This is a 5-star hotel, but not sure if it's because we received an upgrade and stayed in a 2nd floor room? So not sure if all the rooms are the same, but our room was probably the best and most comfortable hotel room we've ever stayed in! Everything one can ask for to enjoy your stay in Salzburg. Next to train and bus station, or a 20 minute walk to historic town center.

350wdf on TripAdvisor, 01.06.2019

Exceptional

Spa zone,very nice?

Mihaela on Booking.com, 28.05.2019

Short stay heaven

The hotel is within easy walking distance of the railway station and is close to a small shopping centre with a well stocked supermarket.. Arrived on a wet, cold evening to a very warm welcome from the staff who showed us to our room which was modern, clean, well equipped and comfortable. Also visited the restaurant and bar during our stay. The food was excellent as was the service from the staff. The swimming pool is ideal for relaxation after a busy day of sight seeing in Salzburg. It is around a 15 minute walk to Mirabell Gardens but you can catch the Hop On Hop Off bus outside the railway station to get there without the walk. Would highly recommend staying at this hotel. All the staff were friendly and helpful. Special thanks to Konstantina for ensuring our stay was a highlight of our trip.

vg2018509 on TripAdvisor, 27.05.2019

Contact

Wyndham Grand Salzburg
Conference Centre Hotel
Fanny-von-Lehnert-Straße 7
5020 Salzburg
Österreich

+43 662 46 88 0

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