Everything is excellent except the service
This is a hotel with hostel price. lobby is grand, room is neat and tidy.
It's near the train station but around 30 mins walk from the tourist sites.
You would love this place if you didn't ever need any help from the staff.
I was traveling with a male friend. Booked a twin bed room, but given a double bed. Situation became really awkward. I asked for a room change, but every room was full they could only arrange that on the next day. The lobby staff suggested adding a sofa bed for us, so I agreed and move up first to settle our baggage.
We waited for an hour, no staff showed up, so I went down the lobby again, staff said the room was actually too small to add a sofa bed. He claimed he has sent someone to tell us, but actually no one came. Then I said at least give us one more blanket, one of us will sleep in the couch, we waited for an hour again, no one came. Time was late, lobby staff gone too. Finally we have to peel the duvet cover off, one use the duvet and one use the cover.
Tin on Agoda, 29.12.2019
